Cancellations and Refunds Policy
Effective Date: 01/02/2024
This Cancellations and Refunds Policy explains the terms and conditions regarding cancellations and refunds for services offered by Parikshak.ai (“we,” “our,” “us,” or “Edunova Innovation Lab Private Limited”). By accessing or using our services (the “Services”), you agree to the terms outlined in this policy.
Cancellation Policy
Once a service request is submitted and payment is made, cancellations are not permitted unless the service has not yet been delivered or accessed. Services that are partially or fully delivered are considered non-cancellable.
Refund Policy
Refunds will only be granted under the following condition:
Non-Delivery Due to Technical Errors: If we are unable to deliver the service due to technical errors on our part, a full refund will be issued.
Refunds will not be granted under the following circumstances:
The service has been fully or partially delivered or accessed.
The customer changes their mind or no longer wishes to proceed with the service.
Delays caused by factors beyond our control (e.g., customer’s failure to provide required information).
Services purchased under special offers, promotions, or discounts.
How to Request a Refund
To request a refund, contact us at connect@parikshak.ai and provide:
Full name and registered email address
Transaction ID or invoice number
Description of the issue and reason for requesting a refund
Our team will review the request and respond within 7 business days. Approval of refund requests is at the sole discretion of Parikshak.ai.
Non-Refundable Services
All services are considered non-refundable except in cases where technical errors prevent service delivery, as outlined in Section 2.
Changes to This Policy
We reserve the right to update or modify this Cancellations & Refund Policy at any time. Any changes will be posted on this page, and the revised policy will be effective as of the date stated. Your continued use of the Services after such modifications indicates your acceptance of the updated Cancellations & Refund Policy.
Contact Us
If you have any questions or concerns regarding this Cookies Policy or our data practices, please contact us at:
Edunova Innovation Lab Private Limited
Email: connect@parikshak.ai
By using the Services, you acknowledge that you have read, understood, and agreed to this Cookies Policy.